Audit Defense That Withstands CBP Scrutiny
Every Zollback claim is built with a complete, reproducible digital audit trail — so when CBP comes knocking, your drawback program is already prepared.
Duty Drawback Compliance Built for CBP Audits
CBP audits drawback claims — it is not a matter of if, but when. Traditional providers using manual Excel workflows and legacy desktop software often cannot reconstruct how they arrived at specific matching decisions when CBP requests documentation. Zollback's algorithmic approach logs and timestamps every data transformation, every import-export matching decision, and every optimization step — creating a complete, traceable audit trail from source document to filed claim that is ready for CBP review at any time.
Duty Drawback Compliance Built for CBP Audits
AUDIT TRAIL
Complete Digital Trail From Source to Filing
Every claim Zollback processes maintains a full chain of custody from raw trade document to filed CBP submission. Every data transformation and matching decision is logged, timestamped, and traceable — so any claim can be reconstructed exactly as it was filed.
- Source document to filed claim linkage
- Every matching decision timestamped
- Reproducible at any point in time
DOCUMENTATION READINESS
CBP Documentation Ready on Demand
When CBP issues a Request for Information, response time matters. Zollback maintains all supporting documentation — entry records, export proof, manufacturing records — organized and exportable at any time, without scrambling to reconstruct records after the fact.
- RFI response packages pre-organized
- Historical records beyond retention minimums
- Exportable at any time
EXPERT REPRESENTATION
Licensed Broker Sign-Off on Every Claim
In-house licensed customs brokers review every claim before submission, ensuring regulatory compliance and flagging potential exposure before CBP does. During an audit, Zollback's brokers provide direct expert representation — not just software support.
- Licensed broker review on every claim
- Compliance verified before submission
- Expert representation during CBP audits
PROACTIVE READINESS
Audit Readiness Assessments Before CBP Acts
Rather than waiting for an audit notice to discover gaps, Zollback conducts proactive audit readiness assessments that evaluate your program's documentation completeness, matching traceability, and compliance posture against CBP review standards.
- Proactive gap identification
- Documentation completeness review
- Compliance posture evaluated pre-audit
ALGORITHMIC ACCOUNTABILITY
Every Optimization Decision Is Traceable
Because Zollback's refund optimization is algorithmic rather than manual, every import-export matching combination evaluated and selected is logged by the system. Unlike Excel-based workflows, there is no human memory required to explain a matching decision years later during a CBP focused assessment.
- Algorithmic decisions logged automatically
- No reliance on manual memory or notes
- Audit-defensible from day one
Assess Your Audit Defense Readiness Today
Find out whether your drawback program could withstand a CBP audit. Free assessment, no upfront fees — performance-based pricing means you only pay when refunds are recovered.
Get Your Free Assessment