Continuous Drawback Monitoring for Predictable Cash Flow

Annual batch filing means drawback is treated as a once-a-year project — data is assembled, submitted to a provider, and processed over 9 to 12 months before claims are filed. Continuous monitoring means Zollback is screening your import and export activity on an ongoing basis, identifying eligible transactions as they occur and filing claims in rolling batches throughout the year. The practical difference is predictable, recurring refunds instead of a sporadic annual windfall.

Zollback integrates with ERP systems including SAP, Oracle, and NetSuite, as well as CSV exports and PDFs from customs declarations, bills of lading, and commercial invoices. Integration is handled via API so that new trade activity flows into the monitoring pipeline automatically without requiring manual uploads or data entry from your team.

Yes. Continuous monitoring is designed specifically to surface eligibility that companies miss during manual or annual processes. This includes inventory destruction events, warehouse transfers that qualify as exports, and rejected merchandise — drawback types that are frequently overlooked because they fall outside the standard export-focused filing workflow. Zollback's platform screens for all drawback types simultaneously.

Drawback claims must be filed within five years of the original import date. Zollback tracks this window for every transaction in your trade data and surfaces expiration alerts for imports approaching the deadline. This ensures that eligible duties are prioritized for filing before they become permanently unrecoverable — a risk that is particularly high when relying on infrequent batch filing cycles.

Zollback is designed to minimize implementation burden. The platform accepts trade documents in PDF, CSV, and ERP export formats, and offers API-based integration for automated data ingestion from systems like SAP, Oracle, and NetSuite. In-house support is provided to configure data connections. Once set up, the monitoring pipeline runs continuously without requiring ongoing manual intervention from your team.

Zollback charges no upfront fees. The platform takes a percentage of the refunds actually recovered on your behalf. There is no retainer, no minimum commitment, and no charge for transactions that are screened but do not result in a refund. This structure aligns Zollback's incentives directly with yours — the platform only earns when cash is returned to your account.