Since 2019, CBP requires all drawback claims filed electronically through ACE via ABI. Zollback files directly — no third-party broker delays, no paper.

Since February 2019, all U.S. duty drawback claims must be filed electronically through ACE via certified ABI software — paper claims are no longer accepted. Many drawback services prepare your paperwork but hand off actual filing to a third-party broker, adding weeks of delay and extra cost. Zollback is a certified ABI filer with a vertically integrated platform: AI-powered data preparation, licensed customs broker review, and direct electronic submission to CBP under one roof.

DIRECT ACE INTEGRATION
Zollback holds its own ABI certification, meaning claims travel directly from our optimization engine to CBP's ACE system. The DE record submits your claim data; the DX record captures CBP's response in real time — no intermediary broker required.

DATA COMPLIANCE
Every claim must conform to CBP's CATAIR specification before it can be accepted through ABI. Zollback automatically formats all claim data to CATAIR requirements, eliminating the manual formatting work that stalls traditional filers and causes silent rejections.

ERROR PREVENTION
Zollback validates every claim against CBP business rules before the DE record is transmitted. Errors are caught and corrected upstream — before they reach ACE — reducing rejection rates and protecting your processing timeline.
CLAIM VISIBILITY
Once a claim is transmitted via ABI, Zollback's dashboard surfaces CBP's DX response in real time. Every status change — from submission acknowledgment to liquidation — is logged in a full audit trail accessible to your compliance team.

COMPLIANCE ASSURANCE
Before any claim is transmitted electronically, an in-house licensed customs broker reviews it for regulatory accuracy. This human checkpoint — built into the workflow — ensures every electronic submission meets CBP standards and is audit-ready from day one.
Find out if your drawback claims qualify and how Zollback's certified ABI filing can accelerate your refund. No upfront fees — performance-based pricing only.
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