Trade Compliance Software That Pays You Back

Most trade compliance software focuses on risk management — screening for export controls, managing customs filings, and avoiding regulatory penalties. Zollback focuses specifically on duty drawback, the cash recovery side of trade compliance. It automates the entire process of identifying, optimizing, and filing claims for import tariff refunds you are already legally owed — using AI document parsing, proprietary optimization algorithms, and in-house licensed customs brokers. It is the only platform that combines software automation with direct CBP filing authority.

U.S. companies that import goods and subsequently re-export them, use imported materials in manufacturing finished goods for export, or destroy unsellable imported merchandise may qualify for drawback. This includes manufacturers, retailers, distributors, and e-commerce companies. Zollback offers a free eligibility assessment to determine whether your import-export activity qualifies and to estimate your potential refund before any commitment is made.

Yes. Zollback provides ERP integration APIs designed to connect with systems such as SAP, Oracle, and NetSuite for automated data ingestion. The platform also accepts manual uploads in PDF, CSV, and other trade document formats, so companies can begin without ERP integration if needed. Automated data ingestion through ERP connectivity reduces the time required to prepare documents for claim processing.

Zollback charges no upfront fees and no subscription costs. Instead, Zollback takes a percentage of the refund it successfully recovers on your behalf. You only pay when cash from CBP is deposited to your account. This fully aligns Zollback's incentives with yours — the platform is motivated to maximize every eligible refund, not just file the minimum required to collect a flat fee.

Zollback's end-to-end automation processes and files claims in 10–15 working days — compared to the 9–12 month industry standard at traditional providers who rely on manual Excel workflows and legacy desktop software. The actual CBP refund disbursement timeline is governed by U.S. Customs, but Zollback's filing speed means your claim enters the CBP queue significantly faster than with conventional providers.

Zollback is SOC 2 Type 1 certified. The platform uses encryption in transit and at rest, role-based access controls, and secure data handling practices designed for sensitive financial and trade documentation. For enterprise buyers with specific data security requirements, Zollback's compliance team can provide documentation to support internal security reviews.