If Pax AI isn't delivering the refund recovery or processing speed you need, Zollback's algorithmic optimization engine recovers 15–20% more in 10–15 working days with no upfront fees.
Manual or rule-based matching leaves money on the table. Every unoptimized import-export pair is a refund dollar your business never sees.
If your trade data lives in SAP, Oracle, or NetSuite, getting it into a drawback platform without manual exports creates friction and errors.
Manufacturing, unused merchandise, rejected goods, and destroyed inventory each require different handling — and a platform that misses one type costs you real money.
Zollback is built around a proprietary optimization engine that evaluates every possible import-export matching combination to find the maximum refund — not just a good-enough match. Pair that with AI document parsing, direct ERP integration, multi-drawback type support, and in-house licensed customs brokers reviewing every claim before CBP filing, and you get a true end-to-end alternative that out-recovers and out-paces Pax AI.
Five capabilities that work together to maximize your duty drawback refund from first document upload to final CBP deposit.

Core Differentiator
Zollback's proprietary algorithms compute every possible import-export matching combination under regulatory constraints, selecting the permutation that yields the highest refund. This is why Zollback recovers 15–20% more than providers relying on manual or rule-based matching.

Data Connectivity
APIs connect directly to SAP, Oracle, and NetSuite so your trade data flows into Zollback automatically. No manual CSV exports, no copy-paste errors — your import and export records are always current and ready for optimization.

Coverage
From manufacturing drawback on raw materials used in exported finished goods to unused merchandise, rejected imports, and destroyed goods — Zollback handles every drawback type, ensuring you never leave an eligible refund category unclaimed.

Expert Review
Every claim is reviewed by an in-house licensed customs broker before submission to CBP. This human-in-the-loop compliance check catches errors, ensures audit readiness, and gives your finance and trade compliance teams confidence in every filing.

Ongoing Recovery
Rather than treating drawback as a one-time annual project, Zollback monitors your import and export activity on an ongoing basis and automatically identifies and files new eligible claims as transactions occur — turning refund recovery into a recurring cash flow stream.
Free eligibility assessment. No upfront fees. Only pay when your refund is deposited.
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